Privacy Policy

At Trendico, we are committed to protecting your privacy online. This Privacy Policy outlines how we collect, use, and share your personal information through our website and applications, operated by AETERNUM BUILDCO PRIVATE LIMITED. By using our platform, you agree to the terms outlined below. Please read this policy carefully to understand how your data is handled.

Information We Collect

During Registration
We may collect your name, address, phone number, email, gender, date of birth, and product preferences.

Account and Transaction Information
This includes your bank account details, billing and delivery addresses, credit/debit card details (if applicable), and order tracking information.

User Activity
Data related to your usage, such as product interests, order history, delivery records, dispute resolutions, and forum or chat interactions.

Browsing Information
We collect technical data such as your IP address, browser type, operating system, pages visited, and session duration to improve your browsing experience.

User Interaction
We analyze clicks, scrolls, conversions, and other in-app activities to improve usability and enhance your shopping journey.

Multi-Vendor Information Sharing

Trendico functions as a multi-vendor platform, allowing multiple sellers to list and sell products. In this setup, we collect and share certain user details with vendors to process and fulfill orders.

Information Shared with Vendors
Your name, contact number, delivery address, and relevant order details.

Vendor Responsibilities

• Vendors are obligated to handle your information responsibly and in line with this Privacy Policy and applicable data laws.

• They are strictly prohibited from misusing your data or using it for unrelated marketing without explicit consent.

Direct Communication
Vendors may contact you directly for order-related queries (e.g., delivery, return), but not for marketing unless you have permitted it.

Vendor Privacy Policies
Individual vendors may maintain their own privacy policies. We advise reviewing vendor-specific policies when applicable.

How We Use Your Information

We use the information collected to:

• Verify your identity and authenticate access

• Operate and manage our services efficiently

• Enable communication between users and vendors

• Personalize and enhance user experience

• Send updates, promotions, and push notifications

• Prevent misuse or fraudulent activities

• Charge applicable subscription or service fees

• Comply with legal investigations or regulatory obligations

• Provide real-time tracking of orders and deliveries

Sharing Your Information

We may share your information with the following:

• Vendors, for order and delivery purposes

• Third-party service providers (e.g., logistics, payments, marketing)

• Legal, regulatory, or insurance entities when required

• Affiliated companies and contractors assisting in service delivery

• Public platforms if you voluntarily publish content

• Financial institutions offering value-added services

• In the event of a merger, acquisition, or reorganization of our business

Note: When using services from third parties, their privacy terms may also apply.

Cookies and Similar Technologies

We use cookies and tracking tools to:

• Monitor app performance and user behavior

• Analyze trends and enhance usability

• Manage and secure sessions

Users can manage cookies through browser settings. Some automatic tracking may still be used for internal analytics.

Security of Your Information

We follow industry-standard practices to safeguard your personal data. However, no system is 100% secure, and users should remain cautious when sharing sensitive information.

Service Announcements

You may receive service-related alerts or notifications from us, even if you opt out of promotional messages.

Children’s Privacy

Trendico does not knowingly collect information from children under 18. Parents are encouraged to supervise minors’ internet usage.

Data Retention Policy

We retain personal data for 12 months after your last transaction or interaction with Trendico, or as legally required.
After this period, your data will be securely deleted or anonymized to remove any personally identifiable information.

Policy Changes

We may revise this Privacy Policy from time to time. Updates will be posted on our website or app. Your continued use of our services confirms your acceptance of the revised terms.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

AETERNUM BUILDCO PRIVATE LIMITED
Address : Ground Floor, Shop No. G-6, Mirani Nagar CHS, Ganesh Purushottam Pai Road, Opp Sarvodaya Society, Kopri, Thane, Maharashtra – 400603
Email: support@trendico.in
Contact: +91-7304544591